Last updated: October 4, 2026 — Data controller: AKORIT SARL
AKORIT SARL, publisher of the Kapoopa platform (website and mobile app), is the controller of the personal data collected through the Service. For any question about your data: info@kapoopa.app (full details in our legal notice).
| Category | Data | Source |
|---|---|---|
| Account | Name, username, email address, phone number, country, profile photo, bio, password (stored encrypted) | You, when signing up or in your profile; Google or Apple if you log in with them |
| Identity verification (KYC) | Document type (national ID card, passport or driving licence), photo of the front and, except for passports, the back, selfie, verification status | Photos taken live with your device's camera |
| Payment | Deposits, withdrawals, winnings, commissions, referral bonuses, wallet balance, transaction references, withdrawal details (phone number or bank details) | The Service and Flutterwave (your card or mobile money details are entered with Flutterwave, never with us) |
| Challenges | Challenges created or taken on, proofs (photos, videos, comments, location if you add it), starting proofs, decisions and disputes | You |
| Messages | Conversations with other users, images sent in the chat | You |
| Technical | IP address, login history, last activity date, device type, push notification identifiers | Your device |
| Reviews | Ratings (1 to 5) and comments you give or receive after a challenge | You and other users |
| Referrals | Your referral code, the referrer who invited you, the people you referred and bonuses paid | You, when signing up or in the Referrals screen |
| Preferences | Followed categories, whether you receive news and announcements, language and currency | You |
No decision about you is made in a fully automated way: identity verification and dispute arbitration are carried out by a person.
Your conversations are stored so that they are available on all your devices. In case of a report, dispute or suspected fraud, Kapoopa administrators may read the messages concerned, solely to settle the dispute or enforce the Terms of Use.
Your data is never sold. It is shared only with the providers the Service needs, strictly to carry out their task:
Data is hosted on servers located in the European Union. Some of the providers listed above may process data outside your country of residence; these transfers are limited to what is strictly necessary and covered by those providers' contractual safeguards.
| Data | Period |
|---|---|
| Account and profile | As long as your account is active. When the account is deleted, identifying data (name, username, email, phone, photo, identity documents, sign-in and notification tokens) is erased immediately and the account is anonymised, subject to the periods below |
| KYC documents | For the life of the account, then for the period required by anti-money-laundering rules, before deletion |
| Transactions | The period required by accounting and anti-money-laundering obligations |
| Proofs, messages, reviews | As long as your account is active, then kept in anonymised form for as long as needed to settle disputes and meet legal obligations |
| Login history | 12 months |
You have the right to access, correct and erase your data, to object to and restrict its processing, and to obtain a copy of it. You can change some of your information from your profile, delete your account from the app, and exercise your other rights by writing to info@kapoopa.app. We reply within one month.
Some data cannot be erased immediately when the law requires us to keep it (transactions, KYC documents): it is then archived and used only for that obligation. If you believe your rights are not respected, you can contact the data protection authority of your country (in Côte d'Ivoire, the ARTCI).
Push notifications (app and browser) keep you informed of your account's activity: messages, proofs, winnings, reviews, identity verification, new challenges in your categories. News and announcements can be turned off separately, in the app settings or your profile on the website, without turning off your account notifications. You can turn off all notifications at any time in your phone's or browser's settings. Emails related to the security and operation of your account cannot be turned off while the account is active.
The mobile app may show ads served by Google AdMob, only in the challenge list and on a challenge page, never in the wallet, payments, identity verification or messaging. To do so, Google may use your device's advertising ID, your IP address and technical information (model, OS, language) to serve, measure and cap ads. Depending on your country, your consent is requested on first launch; you can change it in the app settings. You can also reset or limit the advertising ID in your phone settings. Kapoopa never shares your name, email or payment data with Google. Learn more: policies.google.com/technologies/ads.
AKORIT SARL takes technical and organisational measures to protect your data: encrypted connections (HTTPS), encrypted passwords, identity documents in private storage, administration access restricted to authorised people. As no system is infallible, use a strong password and never share it. If a data breach is likely to put you at risk, you will be informed.
The Service is reserved for people aged at least 18. We do not knowingly collect data about minors; if you believe a minor is using the Service, please let us know.
The Service only uses cookies that are strictly necessary for it to work, which are exempt from consent under the applicable rules:
| Cookie | Purpose | Duration |
|---|---|---|
| kapoopa-session | Keeping you logged in between pages | 2 hours |
| XSRF-TOKEN | Protection against cross-site request forgery (security) | 2 hours |
| kapoopa_ref | Remembering the referral code from an invitation link until you sign up (set only if you open such a link) | 30 days |
| kapoopa_locale | Remembering the language you chose (set only if you choose one) | 1 year |
| kapoopa_currency | Remembering the display currency you chose (set only if you choose one) | 1 year |
We use no advertising cookies and no third-party trackers for audience measurement or targeting. If this were to change, this policy would be updated and your consent requested beforehand.
This policy may be updated. Substantial changes will be notified to you through the Service or by email before they take effect.